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This course is part of the PMI Talent Triangle Fast Pass bundle and fulfills the Strategic and Business Management segment (8 PDUs) of the PMI Talent Triangle for PMP credential holders.

Understand the similarities between problem solving and decision making Understand the differences between problem solving and decision making Learn a variety of leading frameworks used to inform decision making Conduct exercises to practice each of the seven-steps of the problem-solving process
Virtual Instructor-Led Training 1 days / 8 hours

Who should attend Problem Solving and Decision Making Course

This course is for any project manager looking to grow in their career by developing leadership and business acumen competencies in addition to their core project management skills.

Problem Solving and Decision Making Course Outline


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FAQs on Problem Solving and Decision Making

This course is designed for project managers seeking to advance their careers by building leadership and business acumen skills alongside their core project management competencies.

Participants will learn to distinguish between problem solving and decision making, understand their similarities and differences, explore leading decision-making frameworks, and practice the seven-step problem-solving process through hands-on exercises.

The course covers defining decision making, exploring problem-solving concepts like divergent/convergent thinking and the Eight Disciplines method, Systematic Inventive Thinking (SIT), and a detailed seven-step problem-solving process from problem definition to solution selection.

There are no formal prerequisites listed; however, the course is best suited for individuals already working in or familiar with project management roles.

You will gain practical frameworks for making informed decisions and a structured seven-step methodology for solving problems, including root cause analysis and prioritization techniques, applicable to real-world project management scenarios.