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This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

This course has been approved for 7 PDUs | 7 CDUs

Understand the importance of interpersonal skills and what contributes to one’s ability Practice five essential competencies for successfully interacting with others Utilize multiple aspects of communicating to make interpersonal connections Recognize different levels of conversation depth and how to navigate them Challenge habits and reframe situations to build confidence for easier interpersonal interactions
Virtual Instructor-Led Training 1 days / 8 hours

Who should attend Developing Interpersonal Skills Course

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

Developing Interpersonal Skills Course Outline


Resources

FAQs on Developing Interpersonal Skills

Managers and professionals seeking to build critical skills for collaborative teamwork, leadership, and stronger overall communication with others.

The course focuses on five essential competencies: active listening, empathy, effective verbal communication, non-verbal communication, and conflict resolution.

It covers verbal, non-verbal, and written communication, including body language, mirroring techniques, and the signals we send to others.

Yes, it introduces the Conversation Ladder concept to help participants understand different levels of conversation depth and move beyond small talk to create meaningful connections.

Participants learn to identify common interpersonal fears, challenge limiting mindsets, understand the impact of first impressions, and expand their confidence through reframing techniques.