This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
This course has been approved for 7 PDUs | 7 CDUs
Understand the importance of interpersonal skills and what contributes to one’s ability Practice five essential competencies for successfully interacting with others Utilize multiple aspects of communicating to make interpersonal connections Recognize different levels of conversation depth and how to navigate them Challenge habits and reframe situations to build confidence for easier interpersonal interactionsWho should attend Developing Interpersonal Skills Course
Developing Interpersonal Skills Course Outline
Resources
FAQs on Developing Interpersonal Skills
Managers and professionals seeking to build critical skills for collaborative teamwork, leadership, and stronger overall communication with others.
The course focuses on five essential competencies: active listening, empathy, effective verbal communication, non-verbal communication, and conflict resolution.
It covers verbal, non-verbal, and written communication, including body language, mirroring techniques, and the signals we send to others.
Yes, it introduces the Conversation Ladder concept to help participants understand different levels of conversation depth and move beyond small talk to create meaningful connections.
Participants learn to identify common interpersonal fears, challenge limiting mindsets, understand the impact of first impressions, and expand their confidence through reframing techniques.


