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This course has been approved for 14 PDUs | 14 CDUs

Apply communication styles that maximize benefits Utilize the art of asking questions to elicit more from others Make the best first impression by looking, sounding, and being confident Augment your listening and hearing skills to increase engagement Leverage your body language for full communication
Virtual Instructor-Led Training 2 days / 16 hours

Who should attend Mastering Positive Assertiveness with SOCIAL STYLE Course

Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course.

Mastering Positive Assertiveness with SOCIAL STYLE Course Outline


Resources

FAQs on Mastering Positive Assertiveness with SOCIAL STYLE

Team leaders, managers, executives, and other business professionals who want to assert themselves more effectively in a professional environment.

SOCIAL STYLE is a behavioral model identifying four communication styles; the course teaches how to recognize these styles and leverage them to communicate assertively and build stronger professional relationships.

Participants will learn to ask effective questions, make strong first impressions, improve listening and empathy, use body language and para-verbal cues, and communicate confidently in difficult situations.

No specific prerequisites are required; the course is designed for business professionals at any level seeking to improve assertiveness and communication skills.

The course covers reducing anxiety, dealing with difficult people, applying communication best practices, and building rapport and trust to reach alignment and resolution.