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In this course, you will use Outlook's advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook archives and data file settings. You will:

  • Insert objects in messages, and modify properties and global options.
  • Organize, search, and manage messages.
  • Protect your mailbox and manage its size.
  • Use rules and Quick Steps to automate message management.
  • Work with advanced calendar settings.
  • Import and forward contacts.
  • Assign delegate permissions and share Outlook items with others.
  • Archive and back up Outlook items using data files.
Virtual Instructor-Led Training 1 days / 8 hours

Upcoming Schedules

Date Time Enroll
Oct 15 - Oct 15, 2026 9:00 AM - 5:00 PM America/New_York Add To Cart
Dec 01 - Dec 01, 2026 9:00 AM - 5:00 PM America/New_York Add To Cart
Jan 11 - Jan 11, 2027 9:00 AM - 5:00 PM America/New_York Add To Cart

Prerequisites for Outlook – Part 2 Course

Outlook - Part 1 or equivalent experience.

Outlook – Part 2 Course Outline

  • Insert Hyperlinks and Symbols
  • Modify Message Properties
  • Add Email Accounts to Outlook
  • Customize Outlook Options
  • Group and Sort Messages
  • Filter and Manage Messages
  • Search Outlook Items
  • Manage Junk Email Options
  • Manage Your Mailbox Size
  • Use Automatic Replies
  • Use Rules to Organize Messages
  • Create and Use Quick Steps
  • Set Advanced Calendar Options
  • Create and Manage Additional Calendars
  • Manage Meeting Responses
  • Import and Export Contacts
  • Use Electronic Business Cards
  • Forward Contacts
  • Assign and Manage Tasks
  • Share Your Calendar
  • Share Your Contacts
  • Use Archiving to Manage Mailbox Size
  • Work with Outlook Data Files
  • What Is Microsoft Copilot Chat?
  • The Magic Prompt Formula
  • Work Smarter with AI

Resources

FAQs on Outlook – Part 2

Participants should have completed Outlook – Part 1 or have equivalent experience with basic Outlook functions before taking this course.

This course is designed for intermediate to advanced Outlook users who want to customize email management, streamline calendar and contact handling, and automate routine tasks using advanced features.

You will learn to organize and search messages, manage mailbox size, automate tasks with rules and Quick Steps, configure advanced calendar settings, manage and share contacts, assign delegate permissions, and archive Outlook data.

Yes, the course includes an introduction to Microsoft Copilot Chat, covering its features, effective prompt techniques, and how to use it within Outlook workflows.

The course covers managing junk email, monitoring and reducing mailbox size, using archiving features, and working with Outlook data files for backup and organization.