image

This class includes an exam voucher.

By the end of this course, you will understand: The internal and external factors to consider while crafting digital strategy How IT strategy differs from digital strategy and how they can be integrated Creating a digital strategy that achieves the most value from digital Implementing and sustaining digital strategy Developing and nurturing digital capabilities for continual business innovation and value co-creation
Virtual Instructor-Led Training 3 days / 24 hours

Who should attend ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) Course

This course is aimed at people in senior roles including CIOs, chief digital officers and other aspiring CxOs, as well as consultants and others involved in digital transformations, service delivery and strategic delivery.

Prerequisites for ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) Course

Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management.

ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS) Course Outline


Resources

FAQs on ITIL® 4 Strategic Leader: Digital and IT Strategy (DITS)

This course is designed for senior professionals including CIOs, chief digital officers, aspiring CxOs, consultants, and others involved in digital transformations, service delivery, and strategic planning.

Delegates must hold the ITIL 4 Foundation Qualification and present certification as proof for admission. While not mandatory, at least two years of professional experience in IT Service Management is recommended.

You’ll learn to craft digital strategy considering internal/external factors, differentiate and integrate IT and digital strategy, maximize value from digital initiatives, implement and sustain digital strategy, and develop digital capabilities for continual innovation.

The course covers ITIL guiding principles applied to digital and IT strategy, leveraging digital strategy for disruption response, the relationship between digital strategy and ITIL’s Service Value System, and environmental analysis using PESTLE and the Four Dimensions model.

The course explores how organizations use digital and IT strategy to remain viable by building agility, resilience, and adaptability in response to changing business and technology environments.