ITIL® 4 Specialist: Plan, Implement, and Control
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Get value out of your ITIL® 4 knowledge by using it to successfully configure, deploy, and manage IT-enabled products and services. The ITIL 4 Specialist: Plan, Implement and Control combined practice module is a 3-day course designed for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. After completion of this course, these individuals will be able to demonstrate their understanding and application of the key concepts covered in the following five ITIL Management Practices at both strategic and operational levels, and maximize value from these ITIL 4 practices:
Request More InfoUpcoming Class Schedule
$2,385.00
Jan 25 - Jan 27, 2027
9:00 AM - 5:00 PM Eastern- VILT
- Change Enablement
- Deployment Management
- Release Management
- Service Configuration Management
- IT Asset Management
Who should attend ITIL® 4 Specialist: Plan, Implement, and Control Course
- ITSM managers, aspiring managers and practitioners developing their ITSM knowledge based on ITIL4
- ITSM practitioners that seek to validate their skills and knowledge in establishing effective cross-practice collaboration and value streams
- Individuals who are pursuing the ITIL Practice Manager and/or Master designation
Prerequisites for ITIL® 4 Specialist: Plan, Implement, and Control Course
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FAQs on ITIL® 4 Specialist: Plan, Implement, and Control
Candidates must hold either the ITIL 4 Foundation certificate or the ITIL 3 Foundation certificate before enrolling in this Specialist course.
This course is designed for ITSM managers, aspiring managers, and practitioners building on their ITIL 4 knowledge, as well as those seeking to validate skills in cross-practice collaboration and value streams. It’s also ideal for individuals pursuing the ITIL Practice Manager and/or Master designation.
Students will learn the key concepts, principles, and challenges of ITIL 4’s five management practices, understand how to integrate them into value streams, apply metrics for performance improvement, and use the ITIL Maturity Model to assess practice capability.
The course covers five ITIL 4 management practices, focusing on their strategic and operational requirements, interfaces and synergies between practices, and how they contribute to value co-creation and business goal achievement.
Completing this course supports progress toward the ITIL 4 Practice Manager and Master designations, validating advanced ITSM skills in planning, implementing, and controlling management practices within an organization.