ITIL® (Version 5) Strategy Certification Training
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This module equips candidates to act with clarity and confidence by aligning technology investments with business strategy and outcomes, in line with ITIL® guidance. It helps ensure that digital products and services deliver measurable value while embedding a culture of trust, agility, and continual value co-creation in a rapidly evolving environment.
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$1,695.00
Schedule To Be Announced- VILT
Add the Membership above and receive these additional benefits:
- 1-year PeopleCert membership + Subscription
- 1 Free Exam Retake
- Ensure strategic capabilities are fit for purpose and support the organization's vision and mission.
- Formalize and develop existing strategic capabilities with clearer governance and communication.
- Improve the performance of key parts of the Service Value System (SVS), particularly governance, while considering all four dimensions of service management.
- Provide clarity and confidence to make balanced, sustainable decisions while maintaining focus on purpose and values.
Who should attend ITIL® (Version 5) Strategy Certification Training Course
- Leaders with strategic responsibility at all levels of the organization.
- Professionals with tactical responsibility for implementing strategy.
- Professionals with operational responsibility for supporting strategic objectives.
Prerequisites for ITIL® (Version 5) Strategy Certification Training Course
ITIL® (Version 5) Strategy Certification Training Course Outline
- 1.1 Key concepts of ITIL®
- 1.2 Key concepts of ITIL® Strategy
- 1.3 Strategy across the ITIL® Four Dimensions
- 2.1 Introduction to the ITIL® Strategy Management Model
- 2.2 Strategy development
- 2.3 Strategy implementation
- 2.4 Sustainable strategy management
- 3.1 Leadership
- 3.2 Communication
- 3.3 Innovation
- 3.4 AI governance
- 3.5 Organizational Change Management (OCM)
- 3.6 Digital ethics
- 3.7 Complexity thinking
- 3.8 Portfolio management
- 3.9 Risk management
- 3.10 Sustainability
- 4.1 ITIL® and DevOps
- 4.2 ITIL® and PRINCE2
Resources
FAQs on ITIL® (Version 5) Strategy Certification Training
This course is designed for leaders with strategic responsibility, professionals with tactical responsibility for implementing strategy, and those with operational responsibility for supporting strategic objectives across all levels of the organization.
Participants must hold either the ITIL 4 Foundation certification or the ITIL (Version 5) Foundation certification before enrolling.
The course covers ITIL® key terms and strategy concepts, the ITIL® Strategy Management Model, strategic capabilities such as leadership, innovation, AI governance, risk and portfolio management, and how ITIL® integrates with frameworks like DevOps and PRINCE2.
The training aims to ensure strategic capabilities align with organizational vision, strengthen governance and communication, improve the Service Value System performance, and enable confident, sustainable decision-making.
Module 3 specifically addresses emerging strategic capabilities including AI governance, digital ethics, complexity thinking, and sustainability, ensuring participants can navigate contemporary organizational challenges.